Donation Guidelines



We have a very small staff to process a very large volume of donations. We greatly appreciate that you review our guidelines prior to dropping off donations.

  • All donations are subject to the discretion of our onsite staff. Even if you received approval for a donation via email, our onsite intake staff has the right to reject the donation (e.g unusable condition, messiness, etc)

  • No drop and runs!
    Always check-in your donation with our onsite intake staff. Please be patient if they are not available right away. Do not leave your donation without checking in.
    Any "drop and run" donations will be immediately tossed in our dumpster.

  • Keep it nice and neat!
    Donations should be organized with similar items grouped together.
    Messy donations will be rejected.

How to Donate

We accept donations Tuesday to Saturday, 10 AM - 3 PM. We are located at 2150 Newcomb Ave, San Francisco, California. Generally, there is parking available. Before bringing your items to the store, please take a look at our Welcome Donations and Unacceptable Donations below.

Small Donations
If you have a small donation of 1 - 2 bags or boxes, you can drop off without an appointment. Donations should be clean and organized. Sort like items together. We appreciate your cooperation!

Large Donations
If your donations is more than 2 boxes, please send an email with a list of items to make an appointment. We strongly recommend sending pictures of your items, so we can expedite your request.

Pick up Options
Pick-up is available within San Francisco for free. For pick-ups outside of San Francisco, we do charge a pick-up fee depending on distance. In order to schedule a pick up, you must have at least 6 banker's boxes. You can schedule a pick up by calling 415.647.1746 or emailing Our driver will reach out to you.

Welcome Donations

  • National Geographics
  • Paper of all kinds
  • Notebooks
  • Pencils
  • Colored Pencils
  • Highlighters
  • Markers
  • Pens (specially artist pens)
  • Scissors
  • Rulers
  • Glue Sticks
  • White Glue
  • Tape
  • Rubber Stamps
  • Greeting Cards
  • Stationery
  • Office Supplies
  • Sketchbooks
  • Matte Board
  • Metal Tins
  • Boxes
  • Mason Jars
  • Ceramic Tiles
  • Toys
  • Acrylic sheets
  • Plexiglass sheets
  • Oil Paint
  • Acrylic Paint
  • Fabric Paint
  • Craft Paint
  • Pigments
  • Painting Mediums
  • Watercolor
  • Frames
  • Brushes
  • Canvas
  • Clay
  • Plaster/ Marble Dust
  • Screen Printing inks
  • Fabric of all kinds (Please remove needles!)
  • Cotton
  • Leather
  • Upholstery
  • Notions
  • Yarn
  • String and Chord
  • Jewelry and Jewelry Parts
  • Flowers
  • Foam core
  • Vinyl
  • Paper Grocery Bags
  • Gardening Pots
  • Small Tiles (under 1 in x 1 in )

Note: For safety, all liquids and powders must be labeled and properly sealed.

Unacceptable Donations

  • NO Smelly Items

  • NO Dirty, Wet or Leaking items

  • NO Greeting Cards * Temporary

  • NO Architectural Samples * Temporary. We will start accepting more once we clear our back stock.

  • NO Framed Artwork * Temporary.

  • NO Books* Temporary

  • NO Tiles over 1 in. x 1 in.

  • NO Plastic (tupperware of any size, cups, random items)

  • NO Binders

  • NO Unidentified Powders and Liquids

  • NO Lamps

  • NO Electronic Appliances

  • NO Housewear Items (dishes, glasses, kitchen items)

  • NO Bedding ( sheets, pillows, blankets, tablecloths)

  • NO Plastic or metal desk organizers/trays

  • NO Food Containers or Jars (pickle jars, mayonnaise jars, etc)

  • NO Used candles

  • NO Clothes

  • NO Clothes Hangers

  • NO Slide Projects/Carousels

  • NO Shreds of fabric under 18" x 18"

  • NO Dolls

  • NO Stuffed Animals

  • NO Large Toys

  • NO Cameras or Related Equipment

  • NO Books - except for art + craft.

  • NO Magazines - Except for National Geographic Vintage (Pre - 1980)

  • NO Vinyl Records

  • NO Board Games

Most of the above items cannot be recycled and cost SCRAP money to dispose of. Please help us by respecting our list – thanks! If we can’t take your donation we will do our best to refer to you to an organization that can.

Recycling Alternatives

In the event we are unable to accept all of your items, here are some other options for donating the items you'd like to recycle:

Community Thrift 623 Valencia St, San Francisco, CA, 94110

Building Resources 701 Amador St, San Francisco, CA, 94061

Goodwill SF, 121 Wisconsin St, San Francisco, CA, 94107

Salvation Army, 1501 Valencia St, San Francisco, CA, 94110 for additional ideas